This privacy Notice (‘Notice’) is
issued on behalf of the William Grant & Sons Group so when we mention "Company", "we",
"us" or "our" in this Privacy Notice, we are referring to the relevant company in the William
Grant & Sons Group responsible for processing your data on this website. William Grant & Sons Group is made
up of different legal entities and you can find more information in the ‘List of Companies’ section of
this Notice.
We own and operate https://www.ailsabay.com
We are committed to protecting your personal data; your privacy matters to us. That is why we have developed this
Privacy Notice to explain how we collect, use, share and store your personal information when you use this website, and
to inform you about how we will look after that information. This includes any information you may provide us with when
you visit this website, sign-up to keep in touch with us, take part in any competitions that we might run, supply, or
consume the goods/services we offer or engage with us otherwise.
It is important that you take some time to read and familiarise yourself with this Notice, together with our Website Terms and Conditions, Cookie Notice and any other privacy or fair processing policies that we may provide on specific occasions when we are collecting or processing personal data about you. This will help you to be fully aware of how and why we are using your information. If you do not agree with any term in this Notice, please do not use the website or submit any personal information to or through it.
We may collect, use, and store different types of personal information about you, which we have grouped together as follows:
Types of personal information |
Description |
Personal identifying |
Your first name and last name |
Contact |
Your billing and delivery addresses including postcode, your contact email and telephone numbers |
Technical |
Information sent to us because of connecting to our website or collected via pixels, including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website |
Financial |
Your bank account and payment card details |
Transaction |
Details about payments to and from you and other details of products and services you have purchased from us |
Contractual |
Details about the services we provide to you |
Social-demographic |
Details about your work or profession, nationality, education and where you fit in to various social or income groupings |
Usage |
Information about how you use our website, products, and services |
Analytical and tracking |
Details of how you interact with our websites and other pages |
Marketing and Communications |
Information about your preferences in receiving marketing from us and your communication preferences |
In general terms, we collect and use personal information to:
More specifically, the table below explains how we use your personal information and the reasons that we rely on in doing so. Where these reasons include legitimate interests, we explain what these legitimate interests are.
What we use your information for |
Our reasons |
Our legitimate interests |
To deliver our services to make and manage customer payments
|
Contractual performance |
Being efficient about how we fulfil our legal and contractual duties
|
To manage our relationship with you which may include asking you to leave a review of take a survey or notifying you about changes to our terms or privacy Notice |
Contractual performance |
Keeping our records updated and to study how customers use our products/services) |
To enable you to partake in a prize draw, competition or complete a survey |
Contractual performance
|
Being able to study how customers use our products/services, to develop them and to grow our business |
To deliver relevant marketing content including any advertisements, promotions or newsletters to you and measure or understand the effectiveness of the advertising that we serve to you |
Legitimate interests |
To study how customers use our products/services to develop them, to grow our business and to improve our marketing strategy |
To use data analytics and publicly available data to improve our website, products/services, marketing, customer relationships and experiences |
Legitimate interests
|
Defining types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
Legitimate interests |
Necessary for our legitimate interests for running our business, provision of administration and network security, to prevent fraud and in the context of any business reorganisation or group restructuring exercises, if relevant |
To run our business in an efficient and proper way. This includes managing our financial position, business capability, planning, communications, corporate governance, and audit
|
Legitimate interests |
Being efficient about how we fulfil our legal duties |
To exercise our rights set out in contracts and agreements
|
Contractual performance |
|
To make suggestions and recommendations to you about goods or services that may be of interest to you
|
Legitimate interests |
Developing our products/services and to be able to grow our business |
We will get your express opt-in consent before directly sending you marketing communications. If you wish
to opt-out, use the unsubscribe options in our mailing lists or
email us at dataprotection@wgrant.com
We will also get your express opt-in
consent before sharing your personal information with any third party so that they can send direct marketing
communications to you. In this case, the privacy notice of such third party will apply. You can unsubscribe and/or
opt-out per those notices.
If you choose not to give your personal information
If you choose not to give your personal information, it may prevent us from
being able to provide our services to you.
Where we collect your personal information from
We may collect personal information about you (or your business) from the following
sources:
Advertisement technology
As described above, we may use service providers to help us manage, carry out and improve
our advertising. These parties set cookies at our direction to help us collect information and provide you with
advertisements that we believe would be relevant for you. In some instances, these parties may also assist us by
providing certain statistical and analytics information in relation to our marketing practices.
We also may
share information collected through cookies (and other tracking technologies) with third parties to use for their
own analytics and marketing purposes. These third parties may serve targeted advertising to you about our brand and
other WG&S brands based on your consent.
Other technologies such as tracking pixels may also be used on our websites, in email messages and in other areas of our
business. These technologies are used to improve our products and services as well as our marketing efforts. We use
pixels to help us determine the success of our advertising campaigns, such as to give us insight into whether you
opened, deleted, or forwarded an email, or clicked on a link contained in the email.
We and our service providers may serve targeted advertisements through the data we collect from you, first-party or
third-party cookies, pixels and web beacons when you visit our website. We do this to provide you with advertising that
we believe may be relevant for you as well as improve our own products and services, including the functionality and
performance of our websites. This means that you may see our banners and ads when you are on other websites such as on
social media. We manage this through a variety of digital marketing networks and advertising technologies explained
above. These banners and ads are based on the data we hold of you, your previous use of our website, or through our
banners and ads that you clicked on.
If you are using these third-party functions, you are also protected by the privacy policies of these third parties. To
learn more about opting out of certain types of targeted advertising, please see the Cookie Notice at
https://www.ailsabay.com/cookie-policy.html
.
Information you post on public areas of our site and social media
Information that you post on or through any public areas of the website (such as chatrooms, bulletin boards or
discussion forums) and on any social media pages that we operate is publicly available information. This means that it
is generally accessible to, and may be collected by, others and may be used by them to send you unsolicited messages. We
do not have control over if or how other people may use that information therefore you should use caution and ensure not
to disclose personal information when using public web areas or social media. We will not be responsible for any
postings that you make with personal information in them. Please read this section in conjunction with our
https://www.ailsabay.com/terms-and-conditions.html
.
Who we share your information with
We may share your personal informationwith the following third parties:
As we operate via a global network of corporate offices, it may be
necessary to transfer your information, for example, information collected in connection with a brand, joining one
of our emailing lists or interacting with us through our websites, emails, or our other digital channels to a
country outside of the country where it was originally collected or outside of your country of residence or
nationality. The information that you provide us may be transferred to any of our WG&S owned or affiliated
entities around the world for the purposes of carrying out or facilitating these services and in compliance with the
applicable laws. We will take steps to make sure such transfer is carefully managed to protect your privacy
rights.
Further, we will only transfer personal information to countries which are recognised as providing an
adequate level of legal protection or where we can be satisfied those alternative arrangements are in place to
protect your privacy rights. We will also make sure that any requests for information we receive from law
enforcement or regulators will be carefully validated before personal information is disclosed, where permitted by
the applicable law.
We have put in place
appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed
in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal information to those
employees, agents, contractors and other third parties who have a business need to know. They will only process your
personal information on our instructions, and they are subject to a duty of confidentiality.
We have put in place
procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a
breach where we are legally required to do so. Unfortunately, the transmission of information via the internet is
not completely secure. Although we do our best to protect your personal information, we cannot guarantee the
security of your personal information transmitted to any of our affiliated websites. Any transmission of personal
information is at your own risk. We are not responsible for circumvention of any privacy settings or security
measures.
We will
only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting obligations that we may have. We will only keep personal
data for longer where there is a legal requirement for us to do so.
To determine how long we should keep your
information for, we will consider the amount, type, and sensitivity of the personal information involved as well as
the potential risk of harm if it is lost or used or disclosed without authorisation. We will also consider the
purposes for which we process your personal data and whether we can achieve those purposes through other means
without the need to keep your data.
In some circumstances you can ask us to delete your data (see section on "Your rights" below for more information).
In some
circumstances, we may also anonymise your personal data so that it can no longer be associated with you, for example
for statistical purposes. Where we do this, we may use this information indefinitely without further notice to
you.
Access to your information
– You have the right to request a copy of the personal information about you that
we hold.
Correcting your information – We
want to make sure that your personal information is accurate, complete, and up to date, and you may ask us to
correct any personal information about you that you believe does not meet these standards.
Deletion of your information – You have
the right to ask us to delete personal information about you where:
Objecting to how we may use your information – You
have the right at any time to require us to stop using your personal information for direct marketing purposes.
In addition, where we use your personal information to perform tasks carried out in the public interest or
pursuant to the legitimate interests of us or a third party then, if you ask us to, we will stop using that personal
information unless there are overriding legitimate grounds to continue.
Restricting
how we may use your information –In some cases, you may ask us to restrict how we use
your personal information. This right might apply, for example, where we are checking the accuracy of personal
information about you that we hold or assessing the validity of any objection you have made to our use of your
information. The right might also apply where this is no longer a basis for using your personal information,
but you don't want us to delete the data. Where this right is validly exercised, we may only use the
relevant personal information with your consent, for legal claims or where there are other public interest grounds
to do so.
Portability – If we process personal
information that you provide to us on the basis of consent or because it is necessary for the performance of a
contract to which you are party, and in either case that processing is carried out by automated means, then you have
the right to have that personal information transmitted to you in a machine-readable format. Where technically
feasible, you also have the right to have that personal information transmitted directly to another
controller.
Automated processing – If we use your
personal information on an automated basis to make decisions which significantly affect you, you have the right to
ask that the decision be reviewed by an individual to whom you may make representations and contest the decision.
This right only applies where we use your information with your consent or as part of a contractual
relationship with you
Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time,
and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact
us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.
Changes to our Privacy Notice
We keep this privacy Notice under regular
review and will place any updates on this website. We recommend that you check this page regularly to ensure that
you have read the most recent version.
This Privacy Notice was
last updated on 5th May 2023.
Contact information and further advice
For any questions or concerns
regarding this Notice or our data privacy practices, please contact us by email: dataprotection@wgrant.com
Complaints
You have a right under the local laws to lodge a complaint with us
or with your local data protection supervisory authority at any time. However, we ask that you please try to resolve
any issues with us first before referring your complaint to the supervisory authority.
FOR UK, you will contact the Information Commissioner’s Office- https://ico.org.uk/global/contact-us/email/
By phone:
0303 123 1113
By post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9
5AF
List of Companies
Name |
Registered office |
William Grant & Sons Irish Brands Limited* (EU REPRESENTATIVE) |
4th Floor, Block D, Iveagh Court, Harcourt Road, Dublin 2 |
House of Hazelwood Limited |
The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
Prime Drinks SA* |
Parque das Nacoes Rua do Polo Sul, No 2 4 Andar Fracao B, Lisboa 1990-273 |
Quality Spirits International Limited* |
The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
Standfast Dominica Limited* |
Phoenix Crescent, Strathclyde Business Park, North Lanarkshire, ML4 3AN |
Standfast Holdings Limited* |
United Motor Works Building, 156 Suriongse Road, Bangrak, Bangkok 10500 |
William Grant & Sons (2015) Jersey Capital V Limited* |
5th Floor, 37 Esplanade, St Helier, Jersey, JE1 2TR |
William Grant & Sons (AME) Limited* |
The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
William Grant & Sons (Canadian Distribution) Limited* |
5300 Commerce Court West, 199 Bay Street, Toronto, Ontario, M5L 1B9 |
William Grant & Sons (Canadian Whisky) Limited* |
Box 25 Commerce Court West, 199 Bay Street, Toronto, Ontario, M5L 1A9 |
William Grant & Sons (Cyprus Holdings) Limited* |
36 Ayias Elenis Street Galaxias Commercial Centre 4th Floor Office, 404 Nicosia 1061 |
William Grant & Sons (Cyprus) Limited* |
36 Ayias Elenis Street Galaxias Commercial Centre 4th Floor Office, 404 Nicosia 1061 |
William Grant & Sons (Taiwan) Co Limited* |
14F, No. 337, Fuxing N Rd, Songshan Dist, Taipei City 105, Taiwan |
William Grant & Sons Australia Pty Limited* |
Suite 21.02 111 Pacific Highway North Sydney, New South Wales, 2060 |
William Grant & Sons Brands Limited* |
The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
William Grant & Sons Canada Limited* |
The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
William Grant & Sons Colombia SAS* |
Calle 8A, Oficina 303, Cundinamacra, Colombia 110221 |
William Grant & Sons Deutschland GmbH* |
Gertigstraße 12-14, 22303 Hamburg, GERMANY |
William Grant & Sons Distillers Limited* |
The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
William Grant & Sons France SAS* |
44 Avenue du Capitaine Glarner, 93400 Saint Ouen Cedex, France |
William Grant & Sons Group Limited |
The Glenfiddich Distillery, Dufftown, Banffshire, AB44 4DH |
William Grant & Sons Hong Kong Limited* |
34/F Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong |
William Grant & Sons Inc* |
130 Fieldcrest Avenue, Edison, New Jersey 0837 |
William Grant & Sons India Private Limited* |
402 4th Floor, Vatika City Point M.G. Road, Gurgaon, Haryana 122002 |
|
|
William Grant & Sons Irish Manufacturing Limited* |
4th Floor, Block D, Iveagh Court, Harcourt Road, Dublin 2 |
William Grant & Sons Kenya Limited* |
LR No 1870/1/569, 2nd Floor, Apollo Centre, Wing A, Ring Road Parklands, Westlands, PO Box 764 Sarit Centre, Nairobi |
William Grant & Sons Korea Limited* |
3/F Hyundai Intellex Bldg, 620 Eonju-ro, Gangnam-gu, Seoul, Korea |
William Grant & Sons Limited* |
The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
William Grant & Sons Liquor Trading (Shanghai) Limited* |
Room 1207-1208, 12F Block B SoHo Zhongshan Plaza, 1065 Zhongshan West Road, Changning District Shangha |
William Grant & Sons Mexico S.A. De C.V.* |
Av. Ejercito Nacional Num 769, Torre B Piso 3 Num. L03, Col. Granada, Alcaldía Miguel Hidalgo, Cd. de México, C.P. 11520 |
William Grant & Sons Netherlands B.V.* |
Phoenix Crescent, Strathclyde Business Park, North Lanarkshire, ML4 3AN |
William Grant & Sons Nigeria Limited* |
3-5 Sinari Daranijo Street, Off Ajose Adeogun Street, Victoria Island, Lagos |
William Grant & Sons Singapore Distribution PTE Limited* |
1 Robinson Road, 17-00 AIA Tower, Singapore 048542 |
William Grant & Sons Singapore PTE Limited* |
8 Kallang Avenue #13-01/04 Aperia Singapore 339509 |
William Grant & Sons South Africa PTY Limited* |
Dock Road Junction, CNR Dock and Stanley Road, V&A Waterfront, Cape Town, Western Cape, 8001 |
William Grant & Sons Thailand Limited* |
253, 11th Floor, Sukhumvit 21 rd. (Asoke) Klongtoeynua, Wattana, Bangkok 10110, THAILAND |
William Grant & Sons UK Limited* |
Form 1, 17 Bartley Wood Business Park, Bartley Wood, Hook, RG27 9XA |
William Grant & Sons US Distillers LLC* |
130 Fieldcrest Avenue, Edison, New Jersey 0837 |
William Grant & Sons Vietnam Company Limited* |
17th Floor, TNR Tower, 180 – 192 Nguyen Cong Tru Street, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, Vietnam |